Dispatcher talked Berlin caller through CPR

BERLIN -  A dispatcher with the Nashoba Valley Dispatch Center is being credited with helping talk a caller through lifesaving measures until medical help could arrive.

On Thursday, Jan. 9, at 6:51 p.m., Dispatcher Danielle Haas received a 911 hang-up call. When she was calling back, a second 911 call came in from the same Berlin address.

The person said someone there was unresponsive and not breathing.

Angela Siciliano, deputy director of the Nashoba Valley Regional Dispatch District, said Haas took that call and walked the caller through CPR instructions and reassuring the caller. At the same time, Berlin EMA was dispatched to the address, arriving about six minutes later.

"An AED was applied to the patient and shocks were given," according to a post on the dispatch center's Facebook page. The person was taken to the hospital. "Through the actions of Dispatcher Haas, Berlin EMS, Berlin Police and the hospital staff, the patient was able to receive further medical care."